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Is Artificial Intelligence (AI) the future for parcel handling?

Replacing workers with AI-equipped machines for repetitive and boring tasks eliminates the risk of harm to employees.

Parcel handling is a rapidly growing industry, mainly due to the increase in demand for online shopping. This increase means an increase in demand for a variety of logistics solutions, whether it's conveyors, robotics or automation solutions. At Intech, we provide comprehensive and bespoke solutions depending on your needs. We offer both manual and automated parcel handling and sorting solutions that can handle all parcels.
 

What is artificial intelligence?


Artificial Intelligence (AI) is a broad branch of computer science that deals with building intelligent machines capable of performing tasks that normally require human intelligence. On the other hand, AI refers to machines and robots. It is therefore defined as the ability of a computer, robot, or machine to mimic human problem solving or decision making.
 

Benefits of artificial intelligence (AI)


There are many benefits to artificial intelligence, to parcel handling and other logistics situations. Some of these include:

- Automation
- Make smart decisions
- Improve customer experience
- Research and analyze data
- Solve complex problems
- Business Continuity
- Manage repetitive tasks
 

 

What are the different types of AI?


There are 4 different types of AI, each of which is briefly explained below:
 

1 - Reactor


This is the most basic type of AI, they are not capable of using memory or past experience to perform tasks and make current decisions. Thus, no learning happens, just decisions based purely on responses to inputs and outputs.
 

2 - Limited memory


These types of AI refer to the ability to store previous data based on previously completed tasks and decisions made. This intelligence allows machines to make smarter decisions and predictions, from past experiences.
 

3 - Theory of mind


We have not yet reached the point where the theory of mind is widely used. They are currently used very little due to technological limitations, but an example of it to this day is self-driving cars.
 

4 - Self-Awareness


This is the final step of the AI ​​development process, which will eventually be able to make decisions entirely and on its own. This would allow machines to be conscious (self-aware), but this is currently far from a reality.
 

Can AI be dangerous?


As technology continues to advance at a rapid pace, AI solutions seem to be doing the same. A higher level of AI control and sophistication, allowing machines to perform more complex tasks than ever before. Replacing workers with AI-equipped machines for repetitive and boring tasks eliminates the risk of harm to employees. As a result, you are left with a safer workplace, as well as ensuring your workforce can focus on more complex, less repetitive tasks.
 

Parcel handling solutions at Intech Group


Whatever the size, speed and needs of your parcel handling solution, Intech Group boasts the high level of expertise and experience to meet your system's needs. We use AI appropriately, depending on your system's parcel handling and sorting requirements. We are constantly evolving our knowledge of AI, to ensure the installation gives our customers the most efficient system.

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